Question: How do I change my stamps ink color?
A: You can't. Many of the ink formulas are different and they may not mix. The result? A really blurry impression. That's because the pores in our stamps (the little tiny holes that hold all of the ink) may become clogged when you try another ink formula. Also, you may not get a true color, since you are essentially mixing two colors. In other words, you can't go from black to red. You wont get a true red
Question: Do I have to use Xstamper ink?
A: Yes, that's what we recommend. All brands of ink are not the same. The formulas are different, and another brand's formula may not mix with Xstamper. Also, some inks are now truly ink, but are actually a softening agent, which releases ink from within the product. This type of ink will not work at all, and in fact may damage your Xstamper.
Question: How do I clean off the residue from my Xstamper?
A: Occasionally, you may see lint or paper dust on your Xstamper surface. The good news is that it is easy to clean. Simply place a piece of cellophane tape across the die of the stamp, rub your finger over the tape, then remove the tape. The tape will lift off the residue and you're off and stamping again.